Terms of Service

Effective Date: [Insert Date]

Welcome to Pet Paws Club, operated by i-Go Cargo, LLC. By accessing or using our website (www.petpawsclub.com), you agree to these Terms of Service (“ToS”). Please read them carefully before using our services.


1. General Information

  • Legal Name of Business: i-Go Cargo, LLC
  • Contact Information: For questions, please email us at help@petpawsclub.com.
  • Purpose of the Website: Our website provides an e-commerce platform for selling pet supplies and offers pet care resources.

2. Account Creation and Usage

  • Account Requirement: Customers must create an account to make purchases.
  • Minimum Age: You must be at least 13 years old to create an account.
  • Account Termination: We reserve the right to terminate accounts for misuse, including but not limited to:
    • Providing false or misleading information during account creation.
    • Using the account for fraudulent or unlawful purposes.
    • Violating any terms outlined in this agreement.

3. Product Information

  • Product Descriptions: All product descriptions are accurate to the best of our knowledge. Minor variations may occur due to the dropshipping process.
  • Product Availability: Availability is subject to stock levels from our suppliers and may change without notice.

4. Payment Terms

  • Accepted Payment Methods: We accept all major credit cards, PayPal, Google Pay, and Apple Pay.
  • Refund Policy: Refunds are available for unopened items. Please refer to our Return Policy.
  • Additional Fees: A restocking fee of 10% may apply to returned items.

5. Shipping and Delivery

  • Delivery Timelines:
    • Domestic Orders: 4-10 business days after processing.
    • International Orders: 10-20 business days after processing.
  • Customs and Import Duties: Customers are responsible for any customs fees or import taxes.
  • Shipping Delays and Lost Shipments: Pet Paws Club is not liable for delays or lost shipments caused by the shipping carrier.