Last Updated: November 20,2024

Pet Paws Club (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website and purchase products through our e-commerce platform.

1. Information We Collect

We collect personal information from you when you interact with our website, including:

• Personal Information: When placing an order, creating an account, or contacting us, we may collect your name, address, email address, phone number, and payment information.
• Account Information: Creating an account requires your name, email address, and password.
• Cookies and Tracking Technologies: We use cookies, tracking pixels, and other technologies to collect information about your interactions on our website to improve user experience, analyze site traffic, and provide personalized advertising.

2. Purpose of Data Collection

We collect and use personal information for the following purposes:

• Processing Orders: To fulfill and deliver your orders and to communicate order updates.
• Customer Support: To provide assistance and respond to inquiries.
• Marketing: To send promotional messages, personalized advertising, and special offers that may interest you.

3. Third-Party Sharing and Services

We work with select third parties to support our services:

• Payment Processing: All payment transactions are processed by Stripe, and we do not store your payment information.
• Shipping and Marketing Services: We share limited data with third-party shipping and marketing partners.
• Analytics: We use third-party analytics tools to understand website traffic and improve functionality.

We may also share information with advertisers and partners for marketing purposes.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and support personalized advertising. You may choose to opt out of certain cookies through your browser settings.

5. User Rights and Data Management

• Access, Update, and Delete Information: You can access, update, or delete your personal information by logging into your account or contacting us directly.
• Marketing Communications: You may opt out of marketing emails by following the unsubscribe instructions included in each email or contacting us on our Contact page.
• Data Access Requests: We comply with requests under applicable privacy laws, including GDPR and CCPA, to access, correct, or delete personal data.

6. Security Measures

We implement robust security measures to protect your data, including:

• Encryption: Personal information is protected using secure hashing algorithms and SSL certificates.
• v2 Invisible reCAPTCHA
• Firewalls and Anti-Malware: Advanced firewall configurations, anti-malware software, and DDoS protection.
• Data Backups and Monitoring: Regular backups and continuous monitoring of servers for suspicious activity.

7. Minors

Our services are intended for individuals over 13 years of age. We do not knowingly collect personal information from children under this age threshold.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted in the footer of our website. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at our Contact page.

.